Updates are software updates and can be installed at any time. Please notice that you can only use updates if your software maintenance is still active and has not expired yet. You can check this in the license overview. If the software maintenance has expired no updates can be used and the software starts in the demo mode. So before you install an update you should make sure that the software maintenance has not yet expired and let extend it before if necessary.

 

 

For which updates are you authorized

 

Software maintenance and support: Company Classic / Company Premium

You can use all updates, even if you change the version, for example from 6 to 7. This of course is only valid until the software maintenance is active.

 

How does the update work?

The update is very simple. Generally you should always do a backup of all databases before an update of the software. If anything should go wrong with an update you can always go back to your backup.

 

Via the menu item "help" -> "search for update..." you can always find the current version and can directly load it down if required. Before you start the installation program you have to close the Password Safe Enterprise Server. Afterwards please follow the installation instructions. Among other things you will be asked to uninstall the current version, you only have to confirm this. You so not have to be afraid that any settings will get lost, they will all remain maintained. After the installation of the update is completed you can reboot the configuration user interface of the Password Safe Enterprise Server and activate the services again. Possibly the service account has to be set on a user again, who can also access the network share in which the databases lie, because at an updating of the services they will be reset to the off line system account by the installation program. Afterwards the clients can log on at their databases again. At a bigger update sometimes also the databases have to be updated, you have to do this in the database overview in the context menu Update Patchlevel and afterwards runs fully automated. But before a backup of the accordant database should have been made.

 

An overview of the proceeding at an update:

1.Do a backup of the databases (*.psx).

2.A backup as a PSX format should basically be available via the backup service, provided that it is configured.

3.Download of the update via "help" -> "check for updates...". It has to be made at the server and at the client, because both need the same state of version in order that a connection between client and server is possible.

4.Check if another user account has been used for the Enterprise Server services and note the user.

5.Shut down server service and backup service via the configuration user interface.

6.Carry out installation of client and server (de-installation will be carried out automatically by the setup).

7.Possibly set the user accounts at the services correctly, if they have been changed (see 4).

8.Check Patchlevel Update of the database and carry out if necessary.

9.Start configuration user interface of the server and start server service and backup service again.

10.Now the clients can connect to the server again. The first client that logs on has to confirm the version upgrade.