Updates

Updates are software updates and can be installed at any time. Please notice that you can only use updates if your software maintenance is still active and has not expired yet. You can check this in the license overview. If the software maintenance has expired no updates can be used and the software starts in the demo mode. So before you install an update you should make sure that the software maintenance has not yet expired and let extend it before if necessary.

For which updates are you authorized?

Software maintenance and support: Bronze

You can use updates which are published within the main version number. If you buy v5.1.0 you can use all updates within v5.x.x. This of course is only valid as long as the software maintenance is active.

Software maintenance and support: Silver and gold

You can use all updates, even if you change the version, for example from 5 to 6. This of course is only valid until the software maintenance is active.

How does the update work?

The update is very simple. Generally you should always do a backup of all databases before an update of the software. If anything should go wrong with an update you can always go back to your backup.

Via the menu item "help" -> "search for update..." you can always find the current version and can directly load it down if required. Before you start the installation program you have to close Password Safe. Afterwards please follow the installation instructions. Among other things you will be asked to uninstall the current version, you only have to confirm this. You so not have to be afraid that any settings will get lost, they will all remain maintained. After the installation of the update is completed you can reboot Password Safe and log on at your database again. With a bigger update sometimes also the databases have to be updated, you only have to confirm this and it will go on fully automated. However, you should do a backup of the particular database before.

Extension of the software maintenance

In order that up-to-date versions of Password Safe can be used you need a valid software maintenance. Before the software maintenance expires you will be reminded on the homepage (from version 5.2.3 on). You can extend the software maintenance directly via the software. Hereby the software passes on the necessary information to the online shop. Alternatively you can also extend the software via the online shop, hereby you have to choose the products which should be extended yourself.

So you can request an extension of the software maintenance "before expiration" out of the software:

Extension of the software maintenance via the information message directly on the homepage (from version 5.2.3 on). Click on the link "extend software maintenance".

So you can request an extension of the software maintenance "before expiration" out of the software:

Completely uninstall including all settings

To do so you have to uninstall the software via the system control -> "program and functions". Afterwards please delete the configuration file or the complete Password Safe folder in the application data. See configuration file.