What is meant by first factor?

It is a process that regulates access to our system.


With the user setting Edit first factor you have the possibility to define another factor for authentication than the standard password.


Smartcard (only on FullClient)

The configuration is done via the user setting First factor.

In addition, the smartcard certificate must of course also be valid on the server!

Fido2 (only at the WebClient)


For Fido2 it is mandatory that SMTP is configured. In addition, an e-mail address must be stored for the AD users.

Furthermore, the URL of the WebClient must be stored in the Admin Client:


The configuration is done via the user setting First Factor.

As soon as an AD user logs on to the WebClient, he gets the following prompt:

In the email box of the corresponding user the further configuration takes place:

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